[fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_color=”” border_style=”” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=”” type=”legacy” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px”][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ last=”true” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”true” min_height=””][fusion_title size=”2″ content_align=”left” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]General Questions[/fusion_title][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”” open=”no”][fusion_text][/fusion_toggle][/fusion_accordion][fusion_text]Cleaning terminology can be confusing, this list of common words used in the cleaning industry and their meanings should help:[fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” center_content=”no” last=”no” min_height=”” hover_type=”none” link=””][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” center_content=”no” last=”no” min_height=”” hover_type=”none” link=””][/fusion_text][fusion_checklist icon=”fa-info-circle” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””]Abrasive: A substance that has hard particles in it for polishing surfaces[/fusion_li_item][fusion_li_item icon=””]Acid: A substance with a pH level of less than 7 that is able to neutralise alkali substances and can dissolve some metals[/fusion_li_item][fusion_li_item icon=””]Alkali: A substance with a pH level of 7 or greater that is able to dissolve in water[/fusion_li_item][fusion_li_item icon=””]Anionic: Negatively charged ions (particles) Anti-bacterial: Slowing down the growth of bacteria[/fusion_li_item][fusion_li_item icon=””] Antioxidant: A product that slows down oxidation which is a process that would make things deteriorate [/fusion_li_item][fusion_li_item icon=””] Caustic: Capable of destroying or eating away by chemical action: corrosive [/fusion_li_item][fusion_li_item icon=””] Degreaser: A chemical product that is able to dissolve water insoluble substance like grease or fats [/fusion_li_item][fusion_li_item icon=””]Detergent: A cleaning agent that acts similarly to soap but is made from chemical compounds not fats and lye[/fusion_li_item][fusion_li_item icon=””]Disinfectant: A chemical that destroys bacteria[/fusion_li_item][fusion_li_item icon=””]Emollient: A substance that is able to soften and soothe the skin[/fusion_li_item][fusion_li_item icon=””]Emulsified: A layer of fats in a mixture that is broken down into smaller particles[/fusion_li_item][fusion_li_item icon=””]Emulsion: A mixture of two or more liquids that do not dissolve into eachother[/fusion_li_item][fusion_li_item icon=””]Flash Point: The lowest temperature at which a substance will ignite[/fusion_li_item][fusion_li_item icon=””]Miscible: Two liquids are miscible if they are able to dissolve completely into eachother when combined in any proportions[/fusion_li_item][fusion_li_item icon=””]Non-ionic: Neutrally charged ions or particles[/fusion_li_item][fusion_li_item icon=””]Penetrant: A substance that is able to lower the surface tension of liquid and is therefore able to penetrate more easily[/fusion_li_item][fusion_li_item icon=””]PH: A scale of measuring if a substance is alkaline (above 7) or acid (below 7)[/fusion_li_item][fusion_li_item icon=””]Polymer: A substance that has a molecular structure built up completely from a large number of similar units bonded together repeatedly.[/fusion_li_item][fusion_li_item icon=””]Reagent: A substance used in a chemical reaction to detect, measure, examine, or produce other substances.[/fusion_li_item][fusion_li_item icon=””]Sanitizer: A substance that cleans and disinfects[/fusion_li_item][fusion_li_item icon=””]Sequesterant: To isolate a constituent of a chemical system by chelation or other means.[/fusion_li_item][fusion_li_item icon=””]Soil: Dirt[/fusion_li_item][fusion_li_item icon=””]Soluble: A substance that is able to be dissolved[/fusion_li_item][fusion_li_item icon=””] Solution: A mixture of liquids where one is able to dissolve into another [/fusion_li_item][fusion_li_item icon=””] Solvent: A substance into which another substance can dissolve [/fusion_li_item][fusion_li_item icon=””] Surface Active Agent: This is a chemical agent that is able to reduce the surface tension of the liquid it is dissolved in and thus allows for dirt to be lifted off surfaces. [/fusion_li_item][fusion_li_item icon=””] Surfactant: Surface Active Agent. This is a chemical agent that is able to reduce the surface tension of the liquid it is dissolved in and thus allows for dirt to be lifted off surfaces. [/fusion_li_item][fusion_li_item icon=””] Wetting Agent: This is a chemical agent that is able to reduce the surface tension of the liquid it is dissolved in and thus allows for dirt to be lifted off surfaces. [/fusion_li_item][/fusion_checklist][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” align_self=”flex-start” border_sizes_undefined=”” first=”true” last=”true” hover_type=”none” link=”” border_position=”all”][fusion_text][/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” align_self=”flex-start” border_sizes_undefined=”” first=”true” last=”true” hover_type=”none” link=”” border_position=”all”][fusion_text][/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” align_self=”flex-start” border_sizes_undefined=”” first=”true” last=”true” hover_type=”none” link=”” border_position=”all”][fusion_separator style_type=”single solid” top_margin=”10px” bottom_margin=”10px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ last=”true” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”true” min_height=””][fusion_title size=”2″ content_align=”left” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Delivery Questions[/fusion_title][fusion_accordion type=”” inactive_icon=”” active_icon=”” margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” boxed_mode=”” border_size=”” border_color=”” hue=”” saturation=”” lightness=”” alpha=”” hover_color=”” background_color=”” divider_line=”” divider_hover_color=”” divider_color=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” title_tag=”h4″ fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”#333333″ icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”#747474″ toggle_hover_accent_color=”” toggle_active_accent_color=””][fusion_toggle title=”Delivery” open=”no”]What is Blendwell Chemical’s Handing Policy? Stock many be returned by a customer within 30 days after if was invoiced. The stock can be credited as long as: [fusion_checklist icon=”fa-road” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””] [fusion_li_item icon=””]The customer can produce the sale invoice as proof of the transaction with Blendwell.[/fusion_li_item] [fusion_li_item icon=””]The product is in good condition / still sealed etc.[/fusion_li_item] [fusion_li_item icon=””]A handling fee of 10% will be charged to cover all the admin costs around the transaction (customer is returning stock to Blendwell premises).[/fusion_li_item] [fusion_li_item icon=””]There is no handling fee is product is faulty or the wrong item is delivered[/fusion_li_item] [/fusion_checklist][/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=”yes” overflow=”visible” type=”legacy”][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” align_self=”flex-start” border_sizes_undefined=”” first=”true” last=”true” hover_type=”none” link=”” border_position=”all”][fusion_faq filters=”” featured_image=”” cats_slug=”” exclude_cats=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]